Frequently Asked Questions

EARWAX MD sets itself apart from other products by delivering a safe and innovative dual action technology to clean and clear the ear canal. It is the only product of its kind and is backed by scientific evidence. In a clinical trial, 86% of patients experienced a complete clearance of earwax in 15-30 minutes. While other products are designed to soften the wax, and are labeled to use twice a day for up to four days, or as directed by a doctor, EARWAX MD is designed to work in 15 to 30 minutes.

Earwax is naturally produced in the ear canal and serves several biological purposes. Earwax protects our ears by trapping bugs, dust, hair, skin and dirt, and naturally works its way out of the ear canal (Ew!). In some cases, earwax can be overproduced, or pushed down into the canal by cotton swabs, ear buds, or hearing aids. Use Earwax MD to keep your earclean and clear.

Every patient is different, but some common symptoms of earwax impaction are:

  • Fullness of the ear
  • Temporary hearing loss
  • Dizziness
  • Tinnitus
  • Vertigo
  • Itchy ear
  • Overall ear discomfort

    EARWAX MD has been shown to alleviate common symptoms in earwax impaction. Click here to read our article, Innovations in Cerumen Removal, to review details of the clinical study.

EARWAX MD is designed to work quickly. In a clinical trial, EARWAX MD was effective in 86% of people in 15 to 30 minutes. The majority of people achieve full clearing in one 15-minute application, but for the super stubborn cases two 15-minute applications were needed.

Yes, our clinical trial proves that EARWAX MD is a safe method to clean away earwax. EARWAX MD has been dermatologist-tested in a skin sensitization and irritation evaluation, no adverse effects were reported. Click here to read more about this study.

The only true way to know if your ear is clean is to have a medical professional examine your ear with an otoscope. There are also otoscopes for use at home that can be purchased over the counter. After using EARWAX MD, if you notice your ear feels more clear, or your hearing has improved, chances are your ear is clean!

One thing to keep in mind is that everyone has a different type of earwax, and a different amount of earwax. Because of this, EARWAX MD will work differently for everyone. Follow the directions on the box. Be sure to sufficiently rinse your ear canal. You may need to rinse your ear 10 or more times to fully clear the ear canal. Click here to read our step-by-step instructions for how to use EARWAX MD. However, if desired results are not reached, you may need to consult your doctor. Following a professional ear cleaning, use EARWAX MD at-home for routine cleaning. Ask your doctor for a recommendation on how often you should use EARWAX MD (i.e.: twice per month, once per month, once every 3 months, etc.).

As with most cleaning products, this product is designed to be rinsed out of the ear after each 15-minute use. The product helps to break down earwax and allow for easier cleaning of the ear canal with a rinse step. Without a rinse, the broken down wax might not come out of the ear canal and may leave the ear feeling clogged.

There are many variables that could affect how the wax is removed, including types of wax, oils, etc. Some waxes completely dissolve, while other waxes break into pieces. With either scenario, you may need to aggressively flush the ear canal with very warm water multiple times in order to achieve the best results. Depending on the amount of wax in your ear canal, 10 or more flushes may be required to fully flush out the wax.

For the most efficient customer service, call us at 844-7EARWAX.

You can also visit the contact us page on our website and fill out the contact form.

Absolutely not. Cotton swabs are a primary cause of wax buildup and do very little to actually remove earwax. This is because when the swab is inserted into the ear, it pushes wax further down into the ear canal. This impaction of earwax caused by cotton swabs can lead to a number of different complications, including temporary hearing loss, dizziness, tinnitus and fullness in the ear. It is recommended to use a washcloth to clean the outer part of the ear, and EARWAX MD to clean out built up earwax in the ear canal.

No! Ear candling is dangerous and has never been proven to be an effective means of clearing your ear canal. Ear candling can burn your tympanic membrane (eardrum) and your ear canal.

EARcareMD product line up: Ear Itch MD nighttime, Ear Itch MD, Ear Pain MD, Ear Pain MD for Kids, Earwax MD, Earwax MD for kids, Wax Blaster